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MHSS Multicultural Home Support Service - North & West

Jobs Available!                             

Spectrum’s Multicultural Home Support Service (MHSS) is an award winning specialist multilingual service for frail aged people and people with disabilities. The program is committed to providing a quality, culturally responsive service. This unique service assists elderly and migrants with a disability to live independently in their own homes.

In addition to a large pool of bilingual workers assisting people in their homes, the Multicultural Home Support Service consists of a team of office based staff that include a Coordinator and a number of Care Administrators who are very experienced in working with people who are frail aged or have a disability and have specific cultural and language needs.

We have bilingual and bicultural home support workers fluent in more than 45 languages (including Greek, Italian, Macedonian, Serbian, Croatian, Spanish, Arabic, Turkish, Vietnamese). We match workers to our clients’ cultural, linguistic and religious preference. Our home support workers are qualified with Certificate III in Home and Community Care and have accredited training in First Aid, Occupational Health and Safety and Dementia. We also have workers trained in Certificate IV in Disability. Police checks are conducted on all of our home support workers.                        

Our home support services

Our services are available

24 hours,

7 days a week

including public holidays and

include the following:


Personal care assistance with showering, bathing, toileting, dressing, grooming and prompting of medication
Home care general house cleaning includes vacuuming, mopping, dusting, laundry, meal preparation (including ethno-specific meals)
Respite care relief support for carers who need a break, companionship, socialization, outings, recreational and leisurely activities (e.g. swimming, reading), light home care duties. Encourage clients to maintain independent living skills
Escorts accompany the person to appointments (including medical), shopping or accessing community services
Overnight care sleepovers providing support and supervision (10pm – 7am)

Our home support services can be obtained through the following methods:

  1. Via brokerage referral  known as fee for service 
  2. National Respite Carers Program subsidised respite only services 
  3. Private purchase (contact the office for more details)

 To find out more information, please contact our staff who would be happy to discuss your needs and assist with your queries including costs and fees.

For more information, please contact:

Spectrum MHSS - North
Level 1, 306/308 Bell Street, Preston
Tel. (03) 9496 0200 
Fax: (03) 9496 0240
After Hours: 0412 527 462
Spectrum MHSS - West
161 Harvester Road, Sunshine
Tel. (03) 9300 8600
After Hours: 0412 527 462


MHSS is currently looking for both male & female carers from Arabic, Chinese (Cantonese & Mandarin), Greek, Italian, Macedonian, Maltese and Turkish backgrounds for casual work as bilingual carers to provide in-home support in the high demand area of aged care, working in the north-west metropolitan region of Melbourne. Formal qualifications in Aged Care are preferred, however personal life experience will be highly regarded.

We offer

  • Job opportunities in a sector of high demand;
  • Flexible working hours;
  • Assistance by linking you with training.

Please email or call (03) 9496 0200.