Cross Cultural Training

Spectrum not only provides advice, information and referrals to clients, but also to a wide range of service providers and specialist agencies with a part to play in the settlement process. This can involve statistical information, advice on program development or more intensive training in the area of cross cultural training by delivering immigrant community profiles. Our training program is designed to build the capacity of the agency and individuals to be able to communicate, and work, more effectively with newly arrived migrants and refugees from different countries and backgrounds.

Cultural Competence training has been developed by Spectrum to provide more intensive training for organisations and services. Cultural Competence training is tailored to suit the relevant group, and provides strategies and skills to work effectively with clients from culturally and linguistically diverse backgrounds. Spectrum has developed and delivered training packages for community organisations, mainstream service providers, Government departments and corporate outfits around Australia.

Spectrum also convenes the North Eastern Settlement Issues Network (NERSIN) which consists of service providers, ethnic community and government representatives who work with migrants and refugees. The purpose of NERSIN is to provide timely advice on current settlement trends and issues and to plan and advocate for the needs of newly arrived migrants and refugees. NERSIN meets bimonthly at the MRC.

For further information about Community Profiles, Cultural Competence Training or NERSIN, please contact:

Maria Langwell Education, Employment & Training - Manager
marialangwell@spectrumvic.org.au or phone: 9301 7400