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Immigration (SIS)

Friday, 19 July 2013



After six years of successful operations, amounting to almost 3,000 clients from 65 countries assisted, and a legacy of pioneering low cost immigration services in the sector, Spectrum Migrant Resource Centre (MRC) will cease operating its fee charging migration advice service Spectrum Immigration Services (SIS) on 31st July. Recognising such social enterprises are now available across Melbourne, Spectrum MRC will focus on the consolidation of its existing services and commit to the provision of free migration information sessions for ethnic communities.

The decision reflects a review of Spectrum MRC’s organisational strategic direction as well as the complex and fast changing migration law system, as explained by Spectrum MRC CEO Ms Rosemary Kelada: “Since SIS commenced, the level of complexity of legislation and reporting requirements related to migration law has changed a great deal.

“When SIS was established, no other social enterprise existed to provide access to low-income clients who couldn't afford private migration agent fees, but now there are many. We have pioneered a model of fee-charging for migration advice services in this field that has set a trend and been replicated. Whilst no longer offering this service, our contribution of reuniting families and assisting employers to gain skilled migrants will leave a lasting legacy for the communities we assist. We are incredibly proud of the almost 3,000 clients we have serviced and grateful for all the hard work undertaken by SIS staff in the past years,” said Ms Kelada.

Spectrum MRC will continue to provide settlement and free migration services for people who have been in Australia less than five years, a service which is funded by the Department of Immigration and Citizenship. “Like any other migrant resource centre, we operate under strict funding and reporting systems. We are accountable not only to funding bodies but, ultimately, to the communities we serve. We have asked ourselves, which was the best way to use existing resources to support these communities. In light of an environment completely different from when we started SIS, we have recognised that the time has come to consolidate our services such as settlement, family, youth, aged care, disability, employment and training,” explained Ms Kelada.

“We know and recognise that the Australian immigration system is difficult to understand, whether you are trying to stay in Australia or sponsoring people from overseas. Those who are not eligible for the free government funded service, will be referred to appropriate networks and can attend quarterly information sessions. The sessions will provide a forum where individuals can get up-to-date information in matters of migration in the various categories of skilled migration, partner, family reunion, temporary business and employer sponsored visas,” said Ms Kelada.

Spectrum MRC’s first quarterly migration information session for communities will be held in late August, with the exact date to be publicised through Spectrum’s website and social media.  

SIS Celebrating 5 years of achievement - download pdf

What our Clients say about us

SIS Client Feedback Form.pdf 119.99 kB

Please note that some clients’ quotes are published anonymously to protect privacy of clients

"It has been an absolute pleasure to work with Spectrum Immigration Services.  My partner and I are very grateful for the time that was spent clearly explaining and planning the often complicated Partner Visa application process, and for the overall sense of confidence and trust instilled from the SIS legal team." - Shane & Rens

"Dear Mary and Melinda, Thank you, thank you from the bottom of our hearts! We would not have been able to do this without your profound support and professionalism! Love"Ally & Lenny

"(SIS provided) outstanding professional service. SIS was very successful in representing us and reaching the goals aimed at. SIS freed us from the hassles of the process, enabling us to pursue other matters in life and work." - S.

"All went well. I got hold of the overall in charge of International students admissions and was very helpful. A. started Uni today. How wonderful! On behalf of A., my wife J., and myself, I want to extend our sincere gratitude to you and your team for making this whole thing possible. I think the greatest achievements in life in not the accumulation of material stuff, but the impact our own lives has on the lives of others. Be blessed!"H.

"You have done a truly remarkable work and have achieved miracles for my poor sister and husband. Indeed your achievement dully deserves professional recognition, official peer congratulations and more than our mere testimonials. On behalf of my sister and brother in-law, thank you very much for your comprehensive, professional, sincere and affordable service. We will definitely continue to seek your services and will not hesitate to recommend to friends and families in need of similar services" - Khalif 

"This is M.S., the older brother of F.S. whom you have helped sponsor her husband (Mr K.A.) to Australia recently. I was out of the country since October last year therefore I was not able to congratulate for your success in K.’s case. Therefore I am sending you a letter of appreciation for your fabulous support and for your services.Many thanks for your assistance indeed." Mohamed, Perth 

"I am humbled and brimming with gratitude for all your help during this process. What a long road yet a wonderful journey it has been.  Thank you for your role in this. I am ecstatic!" - Wendy, USA

"Thanks a lot for your hard work, effort and time for this to happen. F. and her family have extended their greetings and thanks to you and your team. it is a good work by all your team. The whole family is very happy after this news. Thanks again for your great help and advices all the way to reach this success." Hassan, Melbourne

"In my all life I have never ever seen anyone like my lawyer who helped a lot. I cannot express in words."

"Spectrum Immigration Services was of great assistance to our company. We needed to bring someone over - they explained the process and handled all the paperwork, saving us both stress, time and money. The service was high-quality, prompt and good value for money compared to other services we’d used. I have no hesitation in recommending SIS" - Brian Grace, HR Manager, Tuftmaster Carpets

 “The service was perfect – all the processes and paperwork was explained to me. My wife is now able to stay in Australia with me. I’m a happy customer” – Sargon, Roxburgh Park

 "Spectrum Immigration Services were a great help in assisting me to bring out people for my bricklaying service. They answered all my questions and handled everything smoothly. I'm really glad such a service exists because small business lime mine can't afford expensive fees. I've already recommended people to Spectrum and will continue to do so" - Haydar, Glenroy

 "Even though I had some understanding of the migration system, Spectrum Immigration Services (SIS) was very helpful in helping me understand the process. Newly arrived migrants like me, facing economic hardship, would otherwise be forced to hire a private migration agent or lawyer if it wasn't for SIS. I recommend SIS to people if they need help with their genuine cases as it represents good value for money" - Abdi, Heidelberg