Spectrum

Ideally, the successful candidate will work Monday - Friday from 10.00am to 3.00pm

• Balance work and family (Mon - Fri 10am to 3pm)
• Help migrants and refugees achieve vocational qualifications and hopefully future employment
• Based in Broadmeadows

Are you a customer focused person with experience in RTO sector?

Do you thrive in a busy, multi-skilled environment and show lots of initiative?

Is setting up new systems and helping a new service grow something that excites you?

We have recently established a new arm of Spectrum MRC to meet an increasing need that we see with may of our clients and their families who often struggle or drop out of mainstream courses and training. Because we are a specialist provider of services to culturally and linguistically diverse (CALD) communities, we understand the needs and the most appropriate models to support CALD learners. Spectrum Education & Training (SET) commenced mid this year and has a specific emphasis on:

• high quality training and assessment services,
• developing culturally tailored material for its own courses,
• documenting and training other providers in best practice CALD teaching and assessment methodologies.

This pivotal role will be the face and voice of the service, ensuring that students receive the highest level of service and support and all other stakeholders needs are met. You'll need to have a real empathy and understanding of the issues facing many of our students and be able to support them in making decisions about their study.

In addition to the high student contact and customer service responsibilities, you'll be a multi-skilled administrator capable of understanding and complying with RTO requirements, quality systems and all of the financial and business requirements of running a small business.

Please click on the link below for a copy of the job description

Essential

· Previous office manager / administrative experience, ideally within the vocational training sector.

· Demonstrated initiative and experience in setting up and tailoring administrative and support service systems within an office environment

· Past experience with accounting functions for a small office – including accounts payable & receivable and banking.

· Strong customer focused approach and ability to create a warm, welcoming environment for CALD students

· A flexible, responsive and helpful approach

· Highly organised and able to juggle multiple tasks and to change priorities as the need arises

· Well developed verbal and written communication skills, including good attention to detail.

· A sound understanding of the administrative requirements of a newly established RTO.

· Proficient in MS office and the ability to present information in varying formats.

· A current driver’s license and access to own vehicle during work hours

· Demonstrated positive values of integrity, accountability, reliability, working as part of a team consistent with the requirements of the contract and Spectrum.

Other Desirable Skills, Knowledge and Experience

· Experience in vocational counselling

· Previous experience working with CALD clients/students

· Exposure to ESL environment

· Ability to speak a second language

Please email applications addressing the selection criteria, by 9.00am Monday 26 November 2007 to

Jacquie Hudson

Manager Human Resources

Spectrum MRC

Via email to: jobs@spectrumvic.org.au