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Customer Service / Administration

Employer Contact Thao Le - Site Manager 9484 3711
Closing Date 9.00am Tuesday 27 January 2009
Location Preston
Salary $38k + super + salary packaging
Work Type Full-time
About the Role
  • Based in Preston
  • Non-profit community org
  • Promotion opportunities

Spectrum Migrant Resource Centre works with culturally and linguistically diverse jobseekers to help them find employment. Our Preston Office is looking for a friendly, highly organized and customer focused person for administration and reception. You’ll need to be genuinely interested in helping others, have a positive outlook and be flexible and able to juggle more than one thing at a time. It’s a busy office, but a wonderful team of committed professionals who are working hard to prepare and place jobseekers into work.

You’ll have lots of variety from coaching jobseekers, data entry, accounts and reception and most importantly the opportunity to really make a positive contribution to other people’s lives. We’re looking for people with proven customer service / administration experience who are quick learners and enjoy lots of people contact. We’re also looking for candidates who want to progress their career within Employment Services, as Spectrum likes to promote from within.

Please click on the link below for a copy of the job description

Job Description 91.50 kB
No. of Vacancies 1
Requirements

Essential

  • Outstanding customer service skills and the ability to build rapport with CALD clients
  • Ability to develop a warm, welcoming environment for job seekers and any other clients visiting the site
  • Advanced organizational skills and demonstrated ability to multi-skill and meet tight deadlines.
  • Well developed verbal and written communication skills.
  • Proficient in MS Office and quick and accurate data entry.
  • Ability to resolve conflict and effectively respond to challenging situations
  • Proven initiative and willingness to go the extra mile to support jobseekers and team mates
  • The ability to learn quickly and the flexibility to respond quickly to changing priorities
  • Demonstrated positive values of integrity, accountability, reliability, working as part of a team consistent with the requirements of the contract and MRC.

Other Desirable Skills, Knowledge and Experience

· Ability to speak a relevant second language will be highly regarded

· Relevant tertiary qualifications

· A current drivers license

How to Apply

Please email applications by 9.00am Tuesday 27 January 2009 to:

Thao Le

Site Manager, Preston Employment Services

via email: jobs@spectrumvic.org.au