THH21802 Certificate II in Hospitality (Operations)

COURSE DESCRIPTION

This course is designed to reflect the role of hospitality employees who perform a range of activities and functions requiring basic operational knowledge and limited practical skills in a defined context. They may be multi-skilled across more than one functional area of hospitality

Career Opportunities:

This course is appropriate for people seeking employment in the general hospitality industry, including hotels, motels, restaurants, wineries, clubs/gaming outlets, bars/bottle shops, function venues and other accommodation establishments.

Employment opportunities:

  • Gaming
  • Front office
  • House Keeping
  • Patisserie
  • Asian Cookery
  • Commercial Cookery
  • Waiter
  • Barman

Articulation:

When you finish this course you may apply for further courses in the Hospitality fields. This could include Diploma of Hotel Management or a cooking stream, such as Certificate III Commercial cookery. Talk to your trainer about further education opportunities.

Entry Requirements:

Entry is dependant on an interview process.

Course Content

There are 11 units that must be completed to receive the full certificate. This is made up of 5 core units and 6 electives from the Hospitality & Tourism training package.

Unit Code

Unit Description

Nominal Hrs

Core Units

THHCOR01B

Work With Colleagues and Customers

15

THHCOR02B

Work in a socially diverse environment

10

THHGHS01B

Follow workplace hygiene procedures

15

THHCOR03B

Follow Health, Safety and Security Procedures

15

THHHCO01B

Develop and Update Hospitality Industry Knowledge

15

Elective Units

Please speak to SET regarding the electives units for this course

The electives will be dependent on the vocational path – waiter / barman or cooking streams